Frequently Asked Questions
Answers to many questions can be found
here. Let us know if you can't find the answer to your question!
Is Wordzone a
translation agency?
How much does it cost
to use Wordzone's services?
How do I get translation quotes?
How long does it take to get quotes?
What currency are quotes given in?
Is
there a minimum amount of words that will be accepted as a translation order?
How will I pay
for a translation that is done through Wordzone?
Is
it possible to have a document translated into more than one language?
Can I get my web site
translated through Wordzone?
How will a
document be returned to me after it has been translated?
How
can I learn more about a translator whose quote I am very interested in?
I
need an interpreter for a meeting in a foreign country. How can you help me?
How long
does it usually take to find an interpreter through wordzone?
What can I
do if I am not happy with the quality of a translation?
Is Wordzone a
translation agency?
Wordzone offers two services, one of which is similar to that of a translation agency. Full Service Translation offers traditional translation services
with guaranteed quality and delivery! The Translation Resources
Network Database services allows you to act as the manager of your project! Wordzone
provides information that enables you to make informed translation/interpretation
decisions while saving time and money. Wordzone offers one-stop international
shopping. With the cost of translation varying widely, our services provide peace of mind,
no matter what your needs. You will know that you made the right
translation/interpretation decision and got the right price. You have all of the
comparative information you need in one place. Easy, fast and best of all
free! See Comparison of Services.
How
much does it cost to use Wordzone's services?
The services offered by Wordzone are free to clients. The only cost is the price of
translation! To make your life easier, real-time pricing is provided.
How do I
get translation quotes?
There are a few ways! Using the Express Translation
Services or the Translation Resources
Network Database you can receive real-time pricing and delivery information!
The procedures are very simple. Choose your languages! You will be provided with all of
the comparative information you need to choose the right translator for your job or have
Wordzone choose for you. Using the Full Service Translation
quote procedure you will be provided with traditional translation quotes.
How long does it
take to get quotes?
Real-time immediate quotes are given! To better serve you, we have made it very easy for
you to forward your text to the translator of your choice!
What currency are
quotes given in?
Quotes are given in US dollars as this is the currency payment will be due in. Take a look
at our Currency Converter for
help with exchange rates!
Is
there a minimum amount of words that will be accepted as a translation order?
Wordzone accepts all orders! Our Express
Translation services offer fast service for small jobs. You will receive
immediate pricing and be able to submit your text immediately with all the benefits of
using Wordzone's Full Service Translation.
How will I pay
for a translation that is done through Wordzone?
Credit card payments are accepted. You will be billed in US dollars. Other arrangements
can be made for larger projects.
Is
it possible to have a document translated into more than one language?
You can have a document translated into as many languages as you would like. However, each
language combination will have to be handled separately for the real-time services. Please
see the instructions for the individual services you require.
Can I
get my web site translated through Wordzone?
You can receive immediate, real-time pricing for the translation of your web site.
Wordzones Real-time translation system allows you to insert your URL while we do the
rest! We can also manage and plan any project relating to language! Just let us know what
you need.
How will a
document be returned to me after it has been translated?
A translated document will be returned to you as a text or Word document depending on the
method in which the document was provided to Wordzone.
How
can I learn more about a translator whose quote I am very interested in?
Just click on the hyperlink! You will access the professionals résumé and learn
about the background and skills of the translator, proofreader and/or interpreter!
I
need an interpreter for a meeting in a foreign country. How can you help me?
We can help you with any requirement you have for interpretation! If you need an
interpreter to travel with you or meet with you in your destination country, we could
help. Let us know your requirements.
How long
does it usually take to find an interpreter through Wordzone?
You will be put in direct contact with any interpreter that you are interested in. This
allows you to discuss and plan the specifics of your interpretation need. If you would
prefer Wordzone to find qualified interpreters for you, you will also be given this
choice. We will do our best to provide you with the information you need in a prompt
manner. If you needed an interactive service, it would be best to schedule a meeting with
an interpreter through Wordzone at least 24 hours in advance. Let us know your specific
time requirements. We will do our best to meet your needs.
What can I do
if I am not happy with the quality of a translation?
Satisfaction is guaranteed with Wordzone's Full Service Translation, including Express
Translation! Wordzone strives to work with the most skilled and professional
translators/interpreters worldwide. If you are not satisfied with the quality of a
translator or interpreter we want to know about it. The purpose of the Translation
Resources Network Database is to facilitate your translation/interpretation experience.
Disputes will be dealt with in the most professional and fair manner. See Terms of Service for more information.
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